Propper International Sales

IT Support Engineer Jobs at Propper International Sales

IT Support Engineer Jobs at Propper International Sales

Sample IT Support Engineer Job Description

IT Support Engineer

IT Support Engineer
📍 On-Site | St. Charles, MO
🕗 Full-Time | Monday - Friday, 8:00 AM - 5:00 PM


Join the Team Behind the Uniform

Since 1967, Propper has been a trusted supplier to the U.S. military, law enforcement, and public safety professionals-outfitting those who serve with durable, high-performance gear. You may not know our name, but you've seen our work. Now, we're looking for a skilled and motivated IT Support Engineer to help support the technology that powers our mission.


💻 What You'll Do

As the face of our IT department, you'll support internal users with a variety of technical issues-from software and hardware troubleshooting to network and server management. You'll play a key role in maintaining a secure, efficient, and user-friendly IT infrastructure across the organization.

Key Responsibilities:

  • Provide Tier 1 and Tier 2 support for on-site and remote users.

  • Troubleshoot hardware, software, networking, and cybersecurity issues.

  • Manage user accounts in Active Directory and Microsoft Exchange.

  • Maintain inventory of company devices and software.

  • Track, document, and analyze help desk metrics.

  • Manage telecommunications systems and vendors (Verizon, AT&T, Spectrum).

  • Set up new users and systems; deliver training as needed.

  • Ensure high standards of customer service across departments.


🌟 Why Join Propper?

We invest in our people-not just with competitive wages and bonuses, but with a culture of growth, wellness, and respect.

Here's what we offer:

  • 💰 Competitive Pay based on experience and skill set

  • 🎯 Annual Performance Bonus Potential

  • 🏥 Comprehensive Benefits (Medical, Dental, Vision, HSA/FSA)

  • 🛑 PTO Begins Day One + 8 Paid Holidays

  • 💪 Onsite Gym-available to all employees, free of charge

  • 🔐 401(k) Plan + Company-Paid Life & Disability Insurance

  • 🚀 Opportunities for Career Advancement

  • 🤝 Supportive, Down-to-Earth Culture focused on work-life balance and professional growth


🧠 What You'll Bring

  • Bachelor's degree in IT, Computer Science, or a related field

  • 2-3+ years of hands-on IT support experience

  • Working knowledge of Windows OS, Office 365, Active Directory, Exchange

  • Familiarity with both Windows and Linux environments a plus

  • Experience supporting SaaS tools and telecom systems (Cisco or similar)

  • Strong communication skills with a customer-service mindset

  • Detail-oriented with the ability to manage multiple priorities and work independently


🔧 You're a Great Fit If You...

  • Thrive in a fast-paced, collaborative environment

  • Enjoy solving problems and making technology work better for people

  • Are highly organized and love staying ahead of issues

  • Want to make a meaningful impact in a mission-driven company


Ready to bring your skills to a team that supports those who serve?

Apply today and become part of the Propper legacy.

Current Openings for IT Support Engineer Jobs at Propper International Sales

Below are some job listings at Propper International Sales that match the common job title you have selected.

Job Title

Department

Location

Closing Date

Employment Type

IT Support Engineer IT St Charles, MO, US 23-Jul-2025 (CST) Full Time


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