IT Support Engineer Jobs at Propper International Sales
Sample IT Support Engineer Job Description
IT Support Engineer
IT Support Engineer
📍 On-Site | St. Charles, MO
🕗 Full-Time | Monday - Friday, 8:00 AM - 5:00 PM
Join the Team Behind the Uniform
Since 1967, Propper has been a trusted supplier to the U.S. military, law enforcement, and public safety professionals-outfitting those who serve with durable, high-performance gear. You may not know our name, but you've seen our work. Now, we're looking for a skilled and motivated IT Support Engineer to help support the technology that powers our mission.
💻 What You'll Do
As the face of our IT department, you'll support internal users with a variety of technical issues-from software and hardware troubleshooting to network and server management. You'll play a key role in maintaining a secure, efficient, and user-friendly IT infrastructure across the organization.
Key Responsibilities:
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Provide Tier 1 and Tier 2 support for on-site and remote users.
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Troubleshoot hardware, software, networking, and cybersecurity issues.
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Manage user accounts in Active Directory and Microsoft Exchange.
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Maintain inventory of company devices and software.
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Track, document, and analyze help desk metrics.
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Manage telecommunications systems and vendors (Verizon, AT&T, Spectrum).
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Set up new users and systems; deliver training as needed.
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Ensure high standards of customer service across departments.
🌟 Why Join Propper?
We invest in our people-not just with competitive wages and bonuses, but with a culture of growth, wellness, and respect.
Here's what we offer:
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💰 Competitive Pay based on experience and skill set
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🎯 Annual Performance Bonus Potential
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🏥 Comprehensive Benefits (Medical, Dental, Vision, HSA/FSA)
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🛑 PTO Begins Day One + 8 Paid Holidays
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💪 Onsite Gym-available to all employees, free of charge
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🔐 401(k) Plan + Company-Paid Life & Disability Insurance
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🚀 Opportunities for Career Advancement
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🤝 Supportive, Down-to-Earth Culture focused on work-life balance and professional growth
🧠 What You'll Bring
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Bachelor's degree in IT, Computer Science, or a related field
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2-3+ years of hands-on IT support experience
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Working knowledge of Windows OS, Office 365, Active Directory, Exchange
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Familiarity with both Windows and Linux environments a plus
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Experience supporting SaaS tools and telecom systems (Cisco or similar)
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Strong communication skills with a customer-service mindset
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Detail-oriented with the ability to manage multiple priorities and work independently
🔧 You're a Great Fit If You...
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Thrive in a fast-paced, collaborative environment
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Enjoy solving problems and making technology work better for people
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Are highly organized and love staying ahead of issues
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Want to make a meaningful impact in a mission-driven company
Ready to bring your skills to a team that supports those who serve?
Apply today and become part of the Propper legacy.
Current Openings for IT Support Engineer Jobs at Propper International Sales
Job Title |
Department |
Location |
Closing Date |
Employment Type |
---|---|---|---|---|
IT Support Engineer | IT | St Charles, MO, US | 23-Jul-2025 (CST) | Full Time |