Amazon Order Specialist

What can Propper offer you?

We are offering a full-time, on-site position, Monday-Friday day shift 8:30a-4:30p, located at our Distribution Center in Dickson, TN. This Amazon Specialist position starts off at $20.00 an hour. In addition to competitive wages, Propper also offers a fully comprehensive benefits package to include Health and Wellness (medical, dental, vision, HSA, FSA, etc); Paid Time Off Program (that begins after 60 days) and 8 paid Holidays; and Financial Security Benefits (401K, Life Insurance, Short/Long Term Disability (Employer paid and supplemental). Propper also offers opportunities for career advancement. It takes many departments working together to be successful. Getting a start in logistics is a great way to learn all about our products, from how they are made all the way through to delivering them to the customer.

Our focus is on our employees first. After all, without the employees, Propper would not exist. So we strive for a healthy work-life balance and professional personal growth. The positive team based, down to earth culture makes Propper a place you want to come in and do great things with.

Who is Propper?

We got our start in 1967 with a contract for the U.S. Navy, manufacturing the iconic "Dixie Cup" hat worn by U.S. sailors. Over the decades, we've supplied more than 120 million garments to the U.S. Department of Defense, law enforcement agencies, and the public safety community.

You may not have heard of us, but you've seen our work.

Our heritage informs how we operate. We are a retail brand, but we still think like a contract manufacturer. Contracts aren't won by selling a particular lifestyle, telling unique stories, or appealing to emotion. They are won with features, quality, and demonstrable value. Contracts are won on the concrete.

This mentality drives every aspect of our production. Make it Work. Make it Last. Make it Real. Or don't make it at all.

A Day in the Life:

As our Amazon Order Specialist, your day begins by accessing the Amazon Vendor Central portal to review and process new orders. You meticulously follow Amazon's routing instructions, ensuring every order is accurately entered and updated in the system. Throughout the day, you maintain detailed tracking of all orders-whether new, routed, problematic, or shipped-ensuring our records are always up-to-date. When issues arise, you promptly communicate them to the management team, enabling swift resolutions and preventing delays.

You adhere to our Standard Operating Procedures, which helps maintain consistency and compliance in all your tasks. Proactively, you follow up on assigned orders to guarantee their timely processing and completion. Your role includes performing routine clerical duties with precision, responding professionally to customer inquiries about routing schedules, and providing accurate information to resolve any issues they might have.

You manage and maintain comprehensive records of collections and payments, ensuring they align with corporate policies. Part of your day involves reconciling and verifying billings received to ensure accuracy. You summarize and document all route accounting activities clearly and concisely, ensuring our records are impeccable.

Compliance is a significant part of your role, ensuring all corporate policies in route settlement functions are met with high standards of integrity and accuracy. You troubleshoot shipping problems and errors promptly, minimizing operational disruptions. Monitoring on-time dock performance is crucial, and you address any issues that might impact schedules. Updating Staging POD 5s and managing resource allocation effectively are part of your responsibilities to optimize efficiency.

You maintain performance tracking metrics for on-time dock performance, utilization, and misloads, providing regular reports to management. Your in-depth understanding of shipping requirements, rules, and obligations by carrier, destination, and package type ensures our operations run smoothly and in compliance with all necessary regulations.

The Right Candidate Will Have:

The ideal candidate will have a high school diploma or equivalent, with an associate degree or higher preferred. They will bring previous experience in a similar role or in logistics, supply chain, or inventory management. Proficiency in using Amazon Vendor Central and Apprise systems is essential, along with a strong understanding of shipping requirements, rules, and obligations. Excellent communication and interpersonal skills, combined with strong organizational skills and meticulous attention to detail, are crucial. The ability to multitask and manage time effectively in a fast-paced environment, proficiency in Microsoft Office Suite (Word, Excel, Outlook), and the ability to work independently and as part of a team are all vital. Additionally, strong problem-solving skills and the ability to troubleshoot issues effectively will ensure success in this role.

Join our team and be the driving force behind our Amazon operations, ensuring seamless order processing and top-notch customer satisfaction!

Current Openings for Amazon Order Specialist Jobs at Propper International Sales